We’ll send you and the seller an email with tracking information to confirm that you’re returning the item. Australia Post offices/outlets have "Print to Post" where you can have the returns label printed out for you, when you take in the parcel. eBay's policy today (2016) is that if something isn't as described, the seller pays for return shipping, regardless of any policy claims by the seller in his listing. Printing USPS shipping label, does date matter? You can use a business name or a made up one if you choose. Find the return policy. Getting your return shipping label is now easier than ever. If you use the postage label you only pay for the postage to the postal service via ebay. A new eBay scam using its own return label We’ve lost the item and our money, but the auction site won’t do anything to stop it Agreeing a return … but that can turn out to be an empty promise. If you are being charged for return shipping then obviously the reason you gave when processing the return request falls under "buyers remorse" and per ebay policy, you are responsible for return shipping. Ok. If I opt not to use eBay's shipping label to send my sold item to the buyer is there anything I need to do to ensure I am not charged by eBay? If you do this, a good idea is to add the label’s tracking information to the package. When you send your item back make sure a tracking number is added to your return request to avoid delays or issues in the refund process. If you have to pay the return postage costs and use an eBay label the cost will be included on your next monthly seller invoice as a fee. Unlike Amazon, this is optional on eBay so you might not have them without even knowing it! You have the option to pay for your labels as you go, or by invoice. Returning multiple packages: For each return requested through My eBay, we generally provide one return shipping label. Once received, sellers will have two business days to review the returned item and issue a refund, or ask eBay to intervene. When you create a Return Label, the Ship From and Ship To addresses are swapped, so that your address will be where the package is sent to. If not there should be. 3. Adding tracking details to your return helps protect against delays or issues in the refund process. In order to see and be able to change your custom labels on eBay, you will need to add a free eBay … If you or the buyer prefer that an item be returned with insurance, purchase your own return postage with insurance instead of using the return shipping label provided. Ship it back. You'll need to send it back within 10 business days, using tracked postage. If your customer uses the label you will be charged the postage rate plus a 25 cent return label cost. Buyer is being concientious. Thanks in advance for any help regarding this matter. When you use an eBay return postage label, returns are sent by either Parcelpoint or Australia Post, depending on the item's cost, package weight, your location and the seller's return address. Ken. So how do I print a shipping label regarding an ebay item. Maybe it's just not totally you. Click the button above Click ’Get my return label’ above to get started. I can also confirm that those returns were definitively ebay managed returns as package received back had the ebay return label. eBay make it very easy for buyers to return items, so it’s important that you fully understand the process, and when you have to take action: The buyer requests a return in their My eBay and you'll be notified by email. Meet other eBay community members who share your passions. If you use the 2 label integrated label invoice paper the invoice address and delivery (or return) address are printed onto separate labels. You can print the buyer’s address on plain copy paper and tape it to your package, making sure not to tape over the bar code (tape sometimes interferes, due to reflection, with the bar code reader although the … However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. If you have an additional order to return, create a new, unique return label. How to print a return shipping label on ebay? Your PayPal account is charged for the label. In some instances, return shipping charges are estimated rather than based on the actual weight of the package. You can either pay for an eBay return postage label, or use a carrier of your choice. Copyright © 1995-2021 eBay Inc. All Rights Reserved. The shipping label is dated today, does it matter if I ship it tomorrow or will USPS deny to ship it? I believe that if I print the shipping label that the seller will be charged for the postage, or has he already been charged? Scroll to the bottom of the Transaction Details page and click the Return Shipping Label link. You can check which outlets have it, online. Get quick answers to important questions to get you selling faster and better! You will never see that payment again, and neither of them can make the buyer give it back if they choose not to return. Also I want to add insurance as the item is valued at 199.99. It is a final value fee on the total amount that the buyer pays - "item price + shipping." If you're using your own label, you should manually add tracking details to the return. The eBay-linked Canada Post account can only be used to create labels for orders that imported automatically from eBay A custom label is a SKU number you get to put onto your own products on eBay. eBay will track the delivery of the returned item. You can imagine my surprise when I learned of Ebays Hassle Free Returns, which I don't think is entirely fair to the seller. SO ebay sell the return label (auto approved return label), get it cheap – mark it up to the seller, but get limited compensation on the return if its “lost”… Answer, get the seller to pay… Can I make my own return label for free? Always print return labels through eBay so that eBay can see when the item was received. No, you're not required to use ebay's shipping labels. Thank You. If you have a reference number and want to check where your item is, please use Track your item. A new eBay scam using its own return label We’ve lost the item and our money, but the auction site won’t do anything to stop it Agreeing a return … but that can turn out to be an empty promise. You'll also be responsible for covering return shipping costs. Eligible Returns include only those returns processed through eBay’s online returns flow and for which seller and buyer use an eBay return label. When using your own carrier make sure to upload the label and tracking details to the buyers return request. When an eBay label is available, eBay issues a return label to the buyer to ship the item back to the seller. 1. You can choose whether to accept returns if a buyer changes their mind about a purchase. If you're using your own label, you should manually add tracking details to the return. If you use an eBay returns label, tracking details are automatically uploaded. If it doesn't, you can also find the order on eBay by logging in and looking under your account. Give support, share information, and connect with fellow members. How It Works If you have to pay the return postage costs and use an eBay label the cost will be included on your next monthly seller invoice as a fee. My question is am I allowed to take the package to my local post office and pay for the shipping cost myself? Ditto PayPal... you'll still be docked 2.9% for this portion of the buyer's payment. To help with the cost of return shipping we created a program called Return Shipping on Us that reimburses your return shipping costs. - posted in Shopping Discussions: I never bothered printing out my shipping labels online so I just tried to do one for one of my packages on paypal.com and printed the shipping label, but I was planning to have it ship tomorrow. Do i have to use this return label? On standard paper, use clear tape to attach to the box and simply apply enough tape to cover the entire label … What options do you have for Pay-on-Use Return Labels? Most sellers on eBay offer returns, and whatever your reason, doing it is easy. That being said, I initiated a return through Ebay and the seller agreed to a return. #2 Printing Shipping Information on Adhesive Labels: Some online merchants prefer to use adhesive labels as their USPS shipping labels. If the item is returned used or damaged, you may qualify to issue a partial refund. This solution works with Ebay's Selling Manager Basic & Pro and Microsoft Word 95, 97, 2000, 2002, 2003, 2007, 2010, 2013,2016. Prepaid labels created via Returns do not have to be used as return labels. If you use an eBay returns label, tracking details are automatically uploaded. Find more information about return shipping. eBay make it very easy for buyers to return items, so it’s important that you fully understand the process, and when you have to take action: It should have the return policy on it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. eBay may automatically accept a return from a buyer on your behalf if an eBay shipping label is available. Thanks much, any help is much appreciated. Stamps.com allows sellers to easily […] In that case, your postage has to be for the same type of Flat Rate packaging that you used. If a buyer does not use eBay's return label printing workflow, the package cannot be tracked. top of How to Win at eBay Index of detail pages . Digi, I received a return label, and have no printer. Good Luck To You. Actual postage with tracking might be less than what eBay is charging, you can measure & weigh the package and get a quote at USPS.com and … If not, you should manually add tracking details to the return. In most cases, we will automatically accept return requests and provide a return shipping label to a buyer wishing to return an item if an eBay label is available. If the seller's return policy states that buyers are responsible for return postage, you'll have to pay but you can choose how you'd like to send it back. I am an employee of FedEx and know the rates and can get a better discounted shipping price to send to my buyer. Still haven't found what you're looking for? Printing Return Labels . Maybe it isn't quite what you thought. Select your reason. Locate your code Find the return code for your purchase, beginning with PR … See Partial refund guidelines. You only sold an item on ebay, the online postage service via the national postal service, entirely seperate from ebay and not conditional to using ebay. ebay won't charge you anything unless you print a label...although don't be surprised when you see a separate line item that charges you 10% on the shipping total. Maybe it isn't your size. Find the return policy. 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