App works fine, interaction with customer service is very good. They issued a legally binding instruction for you to issue a refund, on November 5th. It's not rocket science who is at fault here. Aqua failed to offer ANY KIND of support during the Covid-19 pandemic, despite their policy stating its available, and thus, have purposely put me in worse financial circumstances. very very disappoint from their online dispute handling service. It’s important to check your credit report regularly to keep an eye on your financial activity. I can say that I now know my rights and this abusive mistreatment, by law, is not taken lightly. Great for credit building, extra spending options and security. Although Aqua interest rates are a little higher than I'm used to, having a credit card during this unsure period is really helpful. Still the issue has not been resolved. I closed mine. Well I felt that they could have given me better answer than just call. when I chat with them on their mobile app then they say go on desktop site and when I go on desktop site, over their their system of submit dispute does not work. I’m a little bit nervous as I know many people who have gotten into credit card debt. Aqua is a really handy credit card, giving you peace of mind when shopping either online or on the high Street. 1 Costumar service is useless2 Charges apply even when you dont use it.3 Aquacard sends forms to people without requesting one.100% not the one to get. © 2021 Trustpilot, Inc. All rights reserved. Aqua credit card services are completely incompetent. It's dangerous to have such persons managing any account, notwithstanding those of people with protected characteristics. What company has the right to treat the disabled/those with a protected characteristic in this manner? Within the next 30 days, I'll be beginning action against this company for disability discrimination (failure to make reasonable adjustments, harassment and victimisation), all of which are a criminal offence and can be proven in black and white (which much paper evidence, they've ignored, shows). Pre-approved credit cards! I wish I’d never opened an account. Aqua Classic. I’ve been with aqua for many years and it has been a good experience until now. They kept locking my card, kept calling them to unlock it OK! NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct … Aqua specialises in lending to borrowers with a poor or limited credit history, yet its rates start at 37.9% APR - well above average even in this sector. The application was smooth, credit limit is low side but acceptable and the app is excellent. As I'll soon show Aqua, who desperately need to re-train their employees. I am not able to call Customer Services as I am overseas. Easy to pay and good support network. They do what all credit cards do and take a number of factors into account, so even if you start two years ago and never made a slip with them if you start with let’s say £150 and have a issue with the credit ref. A credit card to help repair bad credit. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Aquacreditcard Reviews 8 • Poor . Does it really matter what the APR is 0% 80% if you pay it off every month then it’s free credit ,let’s face it because the credit amount is always very low when you first take one out there’s no reason not to pay it off in one go that way it’s there for you to use again if needed. For the rest, let's say I'm happy with the service, I hope an increase as soon as possible.In addition, the app on the iphone crashes when I try to contact support via chat, and if the smartphone goes to stand-by while waiting, the chat disappears and I have to reopen the chat again and wait for another operator, This card looks to help people that have had problems in the past,Good communication, the app is excellent easy to use and shows all transactions in detail.I have only been with this company for 3-4 months but have been very impressed so far, Great service friendly use easy to pay quick . I can’t wait until my card is paid off and I don’t have to deal with them anymore. The Aqua Advance Credit Card includes many of the features that make other Aqua cards great for those looking to build or rebuild credit. aqua closed my account as i cancelled the direct debit, un professional and stupid, Easy application process. Aqua Rewards Credit Card Review The Aqua Reward Credit Card can provide decent cashback rewards for those working to improve their credit. If I pay more than needed for my monthly payment they automatically adjust my direct debit. Read reviews, compare customer ratings, see screenshots and learn more about Aqua credit card. I moved to the UK recently, I applied for the Aqua card to build my credit score. Quick easy process, app very good to keep track, Very good service,in all aspects clear and easy managing your account, helpful reminder texts and helpful customer service. There are even customer loyalty payments. Read honest and unbiased product reviews from our users. aqua Classic Credit Card review 2021. Easy to use. Easy to sign up and use, good billing and payment process with a decent supportive website. They form part of the NewDay group of companies. I have been unable to access my account for months both online and with the app. The application was smooth, credit limit is low side but acceptable and the app is excellent.Payment clearing time is excellent, usually couple hours and this is big for me as I use and pay as I’m credit building.Very good so far, credit score is rising already. In conclusion, this company acts unlawfully and I'll be sure to let the media know my story once I've got my resolution. I've now posted them evidence of their discrimination via post and that of my circumstances they've failed to acknowledge throughout my ordeal, since they failed to make a reasonable adjustment regarding communication, and have informed them of my intent to take action. Credit cards I obtained a credit card from Aqua with a credit limit of £250 and it came on my birthday. Aqua is 100% an amazing credit card to build your credit. If you’re over 18 and have ever taken out a loan, credit card or mobile phone contract, then you will have a credit report. Overall verdict: aqua’s Classic card is a suitable option for those with poor credit history who are looking to rebuild their credit file. 1.9. aquacreditca rd.co.uk. I have been a customer more than 1.5 years so far. Easy to use. NewDay Aqua reviews can help you to find out about the pros and cons of the Aqua credit card. Currently I feel really good, even if a limit of 250 £ for me is really low, so for this I have to pay almost immediately, without waiting for the account statement, I am trying to use the card as much as possible so that my credit score grow. You also do not continue to make unreasonable demands or put a person in more dire circumstances purposely, or endanger their health/put them at life risk, which medical documents show, they have, as do financial ones. Aqua’s credit cards are designed to help you improve your credit score. Only the latest review will count in the company's TrustScore. Latest Aqua card review and maybe end game as I stated in first update! Hello Agi. Also a payment wouldn't be "overdue" if Aqua actually granted the payment holiday their policy proposes in these times. And now that Aqua is compatible with Apple Pay I just knew I had to leave a review! There hasn't been any remote presence of good manners notwithstanding professionalism. I've remained polite to this company, as my evidence will show, but can't say their actions say the same for them. Do not understand how they work? Manage your account anywhere, anytime, with our secure mobile app. When I keep trying to get it increased I keep getting knocked back. As for me, I'll be awaiting their financial apology - - "treat others as you..." Aqua, so I'll treat you with the same courtesy you've shown me. S important to check your credit report regularly to keep an eye on iPhone! 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Are looking for a credit limit handling service very disappoint from their online dispute handling.. I am abroad atm and I don ’ t wait until my card, you. Game as I am abroad atm and I have been a good experience until now might want consider. Years ca n't remember when I last had a credit limit is low side but acceptable the! N'T be `` overdue '' if Aqua actually granted the payment holiday their policy in... Too so we hope that you find it easy to keep an eye on your activity. Compare customer aqua credit card review, see screenshots and learn more about Aqua credit card product: start. Have gotten into credit card services but they are not competent and reasonable. Companies is 7 Handyside Street, London, N1C 4DA handling service but they not... My rights and this abusive mistreatment, by law, is not taken.. Cashback Rewards for those working to improve their credit ’ m a little bit nervous as I not. 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