Unclaimed . … Hi again Just an update on my situation with Smallable. Still have not received it. and it said it'd deliver in 1-2 days, let's hope that actually happens. Repairs. Whatever your inquiry is, Bed Threads is always there to help you! New items have just landed. I am now down nearly £600 Any advice from anyone what to do next? Discover Sessùn at Smallable, the French womenswear brand offering ethnic, bohemian prints and timeless silhouettes. Smallable hasnt refunded half of my returned goods for now 4 months despite ca 10 follow-up emails and reminders and chasers. call us 24/7 877.793.4896 or, We'll call you. Some parts were missing in the box (which was a returned item as mentioned on the box). Set Descending Direction. I don't care that it's customary in France — smallable is NOT branding itself as a French site, and it's NOT catering mostly to French customers.So you send the requested information by response to the e-mail, only to be informed that the e-mail was sent from an invalid address. And what kind of customer service will Smallable provide if you are stuck with some kind of problem or complaint? Wir sind für Sie mobilisiert und organisiert! What makes Bed Threads stands above other similar online retailers is their brilliant customer service. Home Services. The product range is great but customer service is slow. I should have read all the reviews about their horrific shipping before hand...My daughter will not have her ONLY xmas present on the 24th!! I had a louzy experience with this site. But their customer service setup is so unpleasant that I can't see myself ever trying to order from them anymore.After placing an order by credit card, you receive a request by e-mail, asking for a picture of the credit card and of photo ID. Enjoy it while you can… Shop now . The company will not answer my calls and have not acknowledged my emails requesting refund It’s been held in French postal system since mid December. SERVICE CLIENT Smallable. Smallable brings you the crème de la crème of designer children’s clothes and fashion, women's fashion, design and home interiors from the most prominent international designers. Kids & Baby Sale. CUSTOMER SERVICE Smallable. Smallable, Paris, France. So I immediately called the customer service … They are very unprofessional coupled by a disaster customer serviceI got approval on my order for 2 items, they charged the full amount but only sent one item along with an item that I didn't order.When I sent an email in a very unprofessional attitude "sorry, what u ordered is not available" not offering me any compensation or options or even showing empathy that they charged the money even if they don't have it.... Then simply why did u charge me for it?Now I am in back & forth emails for a week to let them pick the unneeded item and refund my money knowing that ill be travelling back to my country in few days. ORDER N°3585314 UPDATE: Domitille from Smallable has been in touch via Trustpilot & email. Returned a number of items - Smallable recorded only half of it and hasnt replied to requests to correct their faulty refund since Dec, amount involved ca EUR 1000. I have never had any problem with any purchase. Leander. They sent me the wrong order so I sent it back. 4 reviews. Some people like to take their time to discover new designers and others like to buy in a couple clicks. Ordered and paid on the 16th so it would arrive before xmas. Monitoring customer service Managing social media: creating and planning the content, liaising with e-influencers, engaging with fans and followers ... Social media and content manager chez Smallable Paris et périphérie. Caroline Boutillon Head of Operations4. Shipping Details & Fees. Last Updated: January 2, 2021, 12:43 am ordered three time and was very pleased with the items and the handling of the delivery and order process. Auto Services. Only the latest review will count in the company's TrustScore. Monday 28th December at the usual times other similar online retailers is their brilliant customer service because will! Laia Aguilar our online store, please feel free to contact us at customerservice @ bobochoses.com please me... 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