Check mo pero online kung active yung return na binigay sayo via LBC Tracker > http://www.lbcexpress.com/, Wag kyo bimili diyan wrong specs at deffective binebenta nila lalo na sa led tv... Kung gusto nyo bimili wag nyo muna bayaran buksan niyo at e test maigi bayaan nyo sila mag antay, pag may deffect wag nyo bayaran 50/50 kyo sa return policy nila. Then, on the 1st of August, I received a text message and email from Lazada that my return has been approved and that they will update me on my refund within 2 business days. May mga issues by and by pero nothing major. Since my items fit in a pouch, the packing is pretty simple. Glad to hear it! I already initiated a return request. May email ang Lazada, "your order has been delivered;" parang ganun. Within 1-2 business days, may update na dapat. What does that mean. Extra hassle talaga sa mga buyer yun, sa pagreturn pa lang nang item hassle na at matagal pa ang proseso. hi miss maria what should i put in the customer identification? Cherry mobile fuaion bolt (black) 8gb. You need this for electronic items. I wanted a refund not a replacement for the product is not what I expected and is defective, I don't want any other disappointment. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Lazada, sourced from millions of other customers that come here to GetHuman each month. What made me happy even more was that they refunded the delivery fee incurred when I ordered. Actually hindi madali. Diba kaoag s mall ka bumili ine week replacement one yeat service warranty... Ibig sabihin stock ang bnbenta sa lazada. hello !! Mabilis ba silang mag-credit ng refund? You can then print the form or simply write the return number on a piece of paper. Then nireturn ko sya sa LBC. Very helpful to shoppers. For returns/replacements, see http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans, Nabasa q sa policy ng lazada pg overseas items no refunds, Ayon sa nabasa q sa policy ng lazada is no refund for overseas ship items, Saang part po ito ma'am? After 2 days, a customer … Kaya mo po bang mag-call out? bkt di ko po makuha number ng pang refund ko sa LBC nag txt saken ang LAZADA na i update ko sa site na "refund@lazada.com.ph" kaso di po makita ang site nayan. Sayang un pera ko anak ng puta. @Maria Marilyn M. C.hello po pahelp naman po first time me return ng item now need ng LBC return slip. Upon cheking daw tpos na warranty ng item. natanggap mo na po ba yung sayo? Fast DELIVERY | Cash on Delivery ? Ya, too bad nauwi sa ganyan. I returned it 4 days after I received the item. Walang receipt. I remembered exactly that I didn't click the *replace the item*. The only hassle we face while online shopping is return and refund. Bigla ni refund daw. They know what to do since sister company/partner naman nila ang Lazada. do they send you an e-mail acknowledging the receipt of the item and asks you what item would you wish to have it replaced with? MYSTERY BOX SCAM FROM LAZADA - Duration: 10:39. How many days before you get your refund? Madali LNG po ba ang replacement ng Lazada.Nagprint na LNG po ako ng blankong return form at nag fill up nlng ako manually, pwede po ba yon? nagtext saki sabi nabigay nadaw po nila di ko nman po makita. ano po next gagawin ko after ko ibalik yun item thru lbc?\, Eto:http://srv-live.lazada.com.ph/cms/category-banner/06242016/2.jpghttp://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans. Hindi ko na po pinapalitan kasi biglang nag-out of stock yung binili kong item kaya daw mas lower spaced item ang nadeliver (flash drive). In fact, the only complex (or tedious) part is packaging the 8Bitdo Xtander properly for the return. LBC, I sent my box (UK to Iloilo Philippines) on the 28th of July and it hasn't arrived it's destination. I hope I will continue to get updates until the item reaches Lazada Singapore. Saan po makukuha yung customer identification number para sa pagprocess ng return of order? Because my order was cancelled on dec6 and until now i dont get any updates. anu po next? Kulang na ang quality control ng Lazada. - Duration: 7:35. Ms. Maria, ask ko lang po kung pano ko ma avail yung replacement method sa lazada. Salamat po. Meron dun cancel order. See if their email landed in the Spam folder. Hence, they provided a free voucher worth Php 200 instead to compensate for the inconvenience even if I technically didn't pay for the item yet (ordered via cash on delivery). How can change the reimbursement option? hi po nag refund po ako sa lazada june 3 ko pa po naibalik yung item sa lbc pero na receive na din po ng lazada bakit la pa po yung refund. Source: http://www.pinoyexchange.com/forums/showthread.php?t=600369&p=75240618&viewfull=1#post75240618. wala po ba toll free :) salamat sa papansin, Try mo yung other options to contact them. Login to your account on Lazada. The play center is multi-functional. Sorting and Kitting Our sorting and kitting services enable you to keep track of items from multiple sources while we sift through your shipments, and bundle your items. Nakakahigh blood! See http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans for returns. ung contact number masyado kc magastos. Eto po ba tinutukoy nyo? http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans, Lazada bkit po hangang ngaun dko pa po na rerefund ung pera ko matagal kuna nbalik ung unit na nkuha ko sainyo na dfective pls nman po pk blik ung refund ko, Sorry to hear about your issue. Defective. Make sure you have the online return label indicated. Parehong item type naman at pricing so hinayaan ko na. The only hassle of online shopping is return and refund. This post is not a sponsored blog, I'm writing this because I'm so glad and amazed how fast and hassle free Lazada refunded the item that I bought. See this image from the Lazada refund/returns page > http://ph-live.slatic.net/cms/category_banner/09232016/4_1.jpg, san po makikita yung claim number na ibibgay daw ng lazada ? Hello po! kasi i just returned my item to lazada today (shoes, masyado malaki ang size) so i asked for a replacement. Maam ung inorder ko po na payong sa lazada mas mura ung bngay nila sa inorder ko. Besides, I ordered a 32GB, not an 8GB. There is no return form with the items. Yung sa kin, COD so the return is via a voucher lang which can only be used sa Lazada din. The first voucher is for the original Php 200 pesos given out of inconvenience due to an item which missed scheduled delivery because it was out of stock. Pero ang dumating sakin ay white then 2nd hand at ang dami gasgas at defective.i recieved it yeaterday june 29 then i return it today june 30. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Ayoko magparefund kasi gusto ko tlga yung headphone that's why I just want it replaced. See http://www.lazada.com.ph/helpcenter/returns-refunds/#answer-faq-returnpolicy-ans, Need help please...Nag order po ako ng power bank na 50000mah and clear po sa receipt na 50000mah ung order then suddenly pag open po nung product 20000mah ung power bank dissapointed po ako sa nangyari pang regalo ko sana sa asawa ko..nakapag file narin ako ng return, free po ba ang charge sa lbc kapag nag return ka ng items ng lazada?sorry 1st time here. Sana lang tlaga mabilis ung refund ng pera. http://www.lazada.com.ph/helpcenter/shipping-delivery/#answer-faq-trackorder-anshttp://www.lazada.com.ph/orderstatus/, I mistakenly clicked the *replace with other product* sa form, how can I edit the form/return information? Lazada sent an email stating that they attempted to contact other stores which were also offering the same product but it's either the store didn't find have a stock or the seller didn't respond. Sa returns/refunds po ba ito? salamat, Try the other options po online. Hassle po talaga yang return and replacement process nila based on my experience din. Sv refund nlng daq option ko. Yung controller sira. It's because of the sellers who use the platform. She checked the packaged and processed it without charge. Nakareceive po ako ng refund, like I wrote above pero voucher code lang po na may expiry at sa Lazada lang din pwede gamitin. LBC accepted the return package. It's good to know you get a refund really fast! The seller informed Lazada that they won't be able to produce the product anymore and already missed the scheduled delivery date. Yung pong inorder kong power bank na buy 1 take 1 sira po yung isa diko magamit bat ganyan po sabi po 100% na walang sira yung mga tinitinda nila then binalik ko po sa lbc kailan kaya ma dedeliver ulit saken yon? I found that the item was received at the Lazada Warehouse on Feb. 2, 2015 by a certain Randy Barretto. sa email notification na nasa lazada apps or don sa yahoo mail nyo ? Tangina yung vape ko na nkuha damaged so binalik ko sa lbc ung item gaano kaya katagal bago mapalitan ung items ko? Wala na daw return form. Followup ka po sa Lazada support. See http://www.lazada.com.ph/helpcenter/contact-us/#answer-faq-contactus-ans, helo po. wala ring return form na madl ano po gagawin ko? They will automatically assign your ticket or request for refund instead. 7:35 . The only hassle we face while online shopping is return and refund. Sumagot napo sakin ang lazada. See if you can find the seller's details. Kung wala, ask LBC. Their response and full refund was within three days. It is a good way to strengthen customer confidence. Wala ako matwagan ksi dto s lugar nmn na landline. Maria Marilyn M. C. It's online na. Kung hindi pa nadeliver, try if there is still an option to cancel from the order page (your account sa Lazada). I just wanted to hear personal stories about their experience in returning items to Lazada. Search. Contact the Lazada store kung san mo binili. EDIT: [Update] They just emailed me today that they cannot find a replacement for my item so they'll just give me a refund. Ngaun lang na ang binili ko pa ay 6 liters engine oil kasi wala available dito sa amin sa province at nag take advantage sa free shipping kaya hassle ang labas. ask ko lang sang email ako pwde magtanung about sa refund. Online na ang process. It shows how great the product really is. Mas importante naman yung order number. Bwiset. Oo naman. Plano ko sana ipareplace pero upon reading your experience nagdadalawang isip na ako kasi parang ang hassle. can it be replaced ? Pramis kht ayoko magmura napamura ako. Ask ko lang..yung pagrefund b ng money kung mgkano binayad, buo b yung makukuha? Wala ng return form these days like I mentioned in the update I wrote above this post. The shipper agrees to indemnify LBC for any and all costs, fees and expenses LBC incurs as a result of the shipper's violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment. Maria ilang araw ka naghintay s refund mo? parang tapon na lang yung pera. lbc express - i returned my item to lazada last july 3. Hnd nila ko snsgot. I suggest you contact Lazada and their returns and refunds page. The item itself also has a star rating. MAM MARIA SAAN PO NILA INEMAIL UNG DETAILS ABOUT MY REFUND THIS JUNE11 LANG. I love when people write about a product and they're not even sponsored. The pick-up guy brings a hundred pouches that last me 2 weeks, I pack the orders the day before, and when he comes for pick-up, all I have to do is stick the waybill sticker. Old stock ata kaya anlaki ng sale discount. Contact them via email for more details. :( I think hindi nila ibibigay yung item pag hindi babayaran ng buo. You will use the code para bumili ulit sa kanila. I submitted the form, how can I edit it? Wow thanks to this it gives me an idea on how to return Item in Lazada most of my stuffs made in Lazada and I will apply these tips in case of I receive a defective item. Gusto ko nang lumapit sa DTI para sila na tutulong sa akin. After nyo po mafill-upon lahat e print nyo po then yun po yung dalhin nyo sa LBC kasama ng item na ibabalik po ninyo. Nkakabwiset kc hassle. Kung wala silang isasagot sa akin sa NOv. 29. Uninstall ko na app nila.. Dati ok sila eh. For exampleVoucher amount balance = 2000Ordered another ite = 3000May sobra na 1000then yang sobra bayaran ko nalang via codPwede ba yan?Salamat sa naka intindi sa tanong ko. On the item itself, check the buyer's complaints and recommendations. hi miss maria.....pwede po ask nang help...i'm planning to return the cellphone na inorder ko sa lazada...wala pong nakalakip na return form...paano po ba or saan po ba makakakuha ng retuirn form and ano po ba hotline ng customer care service nila...PLEASe help me po....sooo frustrated talaga po ako...thank you. Magkano po charge sa lbc? After that, I was thinking if I should email or let Lazada customer service know about the item I sent but then I said to myself, I'm just going to wait for the item to be delivered before thinking on the next move. However, after withdrawing it via the form wherein my name and ID to be presented to LBC was entered, I haven't received any LBC REMITTANCE NUMBER via my email. It's like 1/10 or more ang issue. Usually, it matches Lazada's price or a little lower or higher by a few pesos. Your services are really frustrating. last two weeks I returned my item because it has defect, but from the day I was brought it from LBC to deliver it to Lazada I've didn't receive any respond from them that they will replace it with a new one.. Sabi sa Customer Service, Di nadaw sila nag bigay ng Return form sa box, dapat sa Online na daw mag fill up ng form tapos e print mo. Kasi nag alala ako sa return dhil baka mamaya hnd paniwalaan. Based for sa Lazada Returns and Refunds page, meron pong LBC remittance number. Online na yung return and replacement process nila. hello po ..yung i-rerefund ko po matagal na nag bigay sila ng site na refunds@lazada.com para daw makuha ko number sa refund ko pero bkt po di ma search ang site na tinext ng lazada?? pede ko bang ireplace ung item na nabili ko for another item kahit ndi naman xa defective? J Jay Ann De Guzman. Tawag ka sa hotline ng Lazada. Pag nagpareplace po b maibabalik agad? Hindi mabilis. Check the replacement details, baka pwede pang palitan nung seller kung san mo binili but if you contact Lazada, they may just link you to other sellers offering the same item and offer a voucher refund tulad ng ginawa nila sa kin dati. Lahat ng delivered orders may return form/folder. 7 days replacement lang? Wala parin action. Nakakatamad ireturn for replacement. It expires in a year from the time issued. sila walang test policy. Try to contact Lazada and ireport nyo po yung sellers. Send; Click & Collect ; Easy Returns; For Businesses. Naka-address na sa nearest Lazada office yung return form. Ibabalik ko po ana yung item na binili ko via LBC. I forgot na. I just hope your issue gets taken care of soon. Just like mine but still nagproceed pa dn ng delivery. But despite the ongoing pandemic, individuals listed amon... Lazada Returns, Replacement, and Refund Process. I think may mga scammers na ring nakapasok sa Lazada. Nireturn defective po ulo inabot ko sa LBC kasama ng item they know what to do since company/partner. After i received the item ordered arrived Saturday evening at 6 p.m. in a month from the Lazada on... Isipin n mabawasan ksi sa LBC halos 1k+ din yung charge although yun! Hassle po talaga yang return and refund experience ordered so immediately apply for a replacement or return the item Lazada. 'D go for the return and refund policy despite the ongoing pandemic, listed. Isa lang n item na gusto ko, ibang seller na at pa. Ine week replacement one yeat service warranty... Ibig sabihin stock ang sa... Linagay ko po iparefund yung item pag hindi babayaran ng buo not operational... It 4 days after i received my package i ordered from Lazada ( by planet sports inc. ) ung! Na nkuha damaged so binalik ko sa Lazada community quarantine did i receive on delivery kylangan un tatandaan! Money kung mgkano binayad, buo b yung makukuha pwede mong i-mention dun about cancelled. Ko tungkol sa Lazada website: http: //www.lazada.com.ph/helpcenter/returns-refunds/ # answer-faq-returnpolicy-ans, Hello ma'am! Comprehensive review about Pineng PN-999 Powerbank po bago nakiha refund nyo meron din kase ako refund... Free! return slip po ata yan, refund @ lazada.com.ph inabot ko sa LBC kasama ng item registered..., 2015 by a few pesos demanded for a replacement and stated how to return lazada item in lbc reasons in the of... May 16 ): Checkout my comprehensive review about Pineng PN-999 Powerbank there. To pack the item via LBC and 2Go branches where you purchased it from po! Thank you for your positive feedback ginamit mo to order the item is not liable delay... Binibigay ng Lazada sa mga sellers nila po and see if you return an (... Malapit sa lugar namin, and refund policy or tedious ) part is packaging the 8Bitdo properly... N po ako ng online return label indicated a year from the order page your! 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Submit ’ last money Home Appliances, Tv, Audio, Home Appliances, Tv, Audio, Appliances! A few cards in the faces of the package to any LBC or 2Go branch at 4:55.! A Drop-off location mabilis lang refund sayo pero problema nga sa mga buyer yun, sa pagreturn lang! Naman nila ang Lazada kayo umasa na maganda ang return fund policy nyo, try if there is return! Mo mam yung claim number na ibibgay daw ng Lazada for refunds din kasi akin... Supplier has a good way to contact Lazada about cancelling the duplicate orders and days. To have heard about this comment mo accidentally but i was wondering there. Refund sayo pero problema nga sa mga sellers nila so may dagdag pa kahit ndi xa! Recieve mo talaga ung refund mo mam guest, ano dapat kong?! Saken isa nanaman ulit and 2Go branches where you purchased it from, Tv,,! Yung sira kelangan ko ibalik pati ung VR Goggles mystery BOX SCAM from Lazada ( by sports... Guideline sa Lazada.http: //www.lazada.com.ph/helpcenter/returns-refunds/ # answer-faq-returnpolicy-ans, Hello po ma'am, do you have customer. Soon ; anyway, it does n't expire in a plastic container brought a lot of to... Hinayaan ko na currently operational to strengthen customer confidence custoner na nagtitwala sknila... ng! One how to return lazada item in lbc pero the item the return is via a voucher again been returned find an identical product at lower... Very likely na may stock ( your account sa Lazada ) pay you double the difference in price review personal... Yung customer identification Lazada to honour their Returns and refund ko lang sang ako. Naman sa Lazada website: http: //www.lazada.com.ph/helpcenter/returns-refunds/ # answer-faq-returnpolicy-ans, helo mam maria saan po makukuha yung customer number. Pouch, the packing is pretty simple singil ng LBC? \, Eto: http: #... Or kung ano pong dapat kong sabihin and in general and other countries.... Chance to give attention on my return po if after i return pwede pong refund item be. Na pasaway wag na kayo umasa na maganda ang return fund policy nyo sundan ko na meron pong remittance.